When your system suffers a parts failure, how long can you afford for it to be down? And when will this downtime begin to affect your customers? You need to have a plan in place for parts and repair when you need it. That way you can efficiently restore your test system to optimal performance and productivity to continue offering the comprehensive services you require. 
 
What needs to be a part of this module repair plan? First, repairs must be reliable, bringing parts up to original specification or better. Receiving a rapid service response is also crucial, thereby reducing the time it takes for you to get a replacement part. Other key factors to consider are calibration and consumable parts replacement. Finally, any repairs must be cost-effective and should be custom-tailored to include only the services you require.

MVTS Parts Repair
MVTS offers comprehensive parts repair services to ensure maximum uptime and performance of your test systems. To maximize your uptime, MVTS’ repair, exchange and preshipment capabilities allow you to receive a replacement part quickly via our multiple local stocking locations before you return your part. The replacement parts you receive always meet original standards or better; they incorporate the latest enhancements to maximize your system’s performance and reliability.
 
The latest enhancements are made possible due to the authorized reseller status MVTS has with ATE manufacturers. MVTS also offers calibration services and a single source for obtaining the consumable parts needed for your testers. This full spectrum of options gives you a complete parts and repair solution designed to fit your requirements.

Considerations for Selecting a Parts & Repair Solution
As you evaluate the parts and repair solution plan for your operations, keep the following questions in mind:

 → What are my company’s expected utilization rates?
 → What is the impact of an extended downtime on my operations?
 → How important is it to have a fixed annual repair charge?
 → How important are fixed monthly or quarterly payments?
 → How important is it to have priority service available?
 → Does my company have data on past part usage to allow estimation of annual usage?
 → How important is an all-inclusive program for parts and repair services? 

Fundamentals of Parts Repair
MVTS offers a variety of parts and repair elements, all focused on maximizing your uptime and performance.

Repair Exchange
To maximize availability of parts, MVTS utilizes a repair and exchange service with locally-based stocking locations. With this service, you need not wait for the part you sent in to be repaired. MVTS simply exchanges your part for a certified replacement part. Replacement parts—processed and certified through the same quality assurance as original manufacturing—incorporate the latest engineering revisions.

Engineering Change Order Updates
Throughout the life of systems, the original ATE manufacturer undertakes Engineering Change Orders (ECOs) for safety, specification and reliability resolutions. When you return a part for repair, these important ECO additions are automatically made to your replacement parts. This ensures that every part you receive performs to the original ATE manufacturers standards.

Preshipment
To further minimize the time it takes to have a replacement part on site, MVTS can preship replacement parts before you return your failed part for repair. Your replacement part will be rapidly shipped to your site through our worldwide network of logistics centers.

Consumable Parts Replacement
Consumable parts are readily available for immediate delivery from MVTS local offices. These nonrepairable parts are supplied using the same effective delivery systems we use for repair and exchange items.

Calibration
MVTS offers calibration services to certify part performance to NIST traceability, and ensure system performance at original specifications. Calibrated parts can be preshipped to minimize system downtime. MVTS offers a comprehensive service to manage, alert and track customer calibration requirements. This ensures that all units are within calibration specifications, eliminating the need for customers to track this activity.

MVTS offers a variety of programs that can be further customized to meet your particular requirements.

Module Repair Contract
Module repair programs offer the most comprehensive, unlimited repair of system modules and assemblies on the covered equipment. Pricing—based on either system configuration or historical usage—is fixed for the program period with defined monthly or quarterly payments. This means no surprises to affect your budget.

Select Parts Contract
Select parts repair programs provide the same repair of system modules and assemblies on the covered equipment up to an estimated annual level, and discounted preshipment and calibration are available. Pricing is based on estimated annual parts usage to allow fixed, defined monthly or quarterly payments, with a periodic reconciliation between estimated usage and actual usage.

YES INCLUDED 10 PRE-SHIPMENTS INCLUDED INCLUDED AVAILABLE AT DISCOUNTED RATES Price based on estimated annual parts usage Fixed annual charge Fixed quarterly or monthly payments YES INCLUDED 5 PRE-SHIPMENTS INCLUDED AVAILABLE AT DISCOUNTED RATES AVAILABLE AT DISCOUNTED RATES Price based on estimated annual parts usage Blanket PO Periodic reconciliation and payment to actual usage in arrears WHEN AVAILABLE PAID PER EVENT AVAILABLE AVAILABLE AVAILABLE All services charged on a pay-per-use basis by individual PO